Steel Design Studio’s Frequently Asked Questions

Q: How long will it take to receive my keyring?

A: If a keyring says “In Stock” you can expect to receive your item within 5 business days.

If an keyring says “On Back Order” you can expect to receive your item within 10 business days. If you buy multiple items in the same order, and at least one states “On Back Order”, all items will be received in the longer time frame as we package them together to keep shipping costs low.

If you are requesting a custom order or a custom change to an existing product, Steel Design Studio will provide you with an expected time frame during the ordering process.

If you have any queries or concerns, or a more urgent request, please contact us at info@steeldesignstudio and provide your phone number. We endeavour to respond as soon as possible, and accommodate your needs as best we can. Please note we have full time jobs and emergency service responsibilities and not every request will be possible, but we’re pretty helpful peoples.

Q: Can you send items as Express Post or Registered Post?

A: Yes. Please contact Studio Design Studio before making your purchase so we can provide Express/Registered Post options and cost for you.

Keyrings within Australia are sent via standard post. Keyrings sent internationally are sent by Registered Post at the customers expense.

Q: What type of steel do you use?

A: Steel Design Studio states the type and thickness of steel used on each product in the product description.

We use 2mm thick 304 grade stainless steel to make our keyrings, or 3mm thick 304 grade stainless steel for more delicate keyrings, or keyrings with a bottle opener.

Q: Will the keyrings rust?

A: No. The keyrings are made out from Stainless Steel, and Stainless Steel does not rust.

Q: How are the products made?

A: Steel Design Studio has a 4 phase process to ensure the high quality of our products.

DESIGN: We spend a considerable amount of time on product design, completing designs in a CAD drawing program.

SAMPLE: We provide a picture of custom designs, or for larger orders, a sample of the design before finalisation of your order.

LASER CUTTING: Products are cut using the professional laser cutting technology.

FINISHING: Products are cleaned and given a brushed finish, before being packaged and posted.

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